Billing Terms & Conditions: Inkrefill NZ Orders
These Billing Terms & Conditions explain general ordering, payment, invoicing and account information for customers purchasing printer ink, toner cartridges, drum units, refill ink and label tapes from Inkrefill NZ. Customers should read this information together with the Shipping Policy, Returns Policy and Privacy Policy. Shop printer ink and toner.
Order information
Customers are responsible for reviewing the products, quantities, cartridge numbers, colours and delivery details before submitting an order. Printer consumables are model-specific, and a visually similar cartridge may not be compatible with a particular printer. Use the Printer Ink & Toner FAQ if you need help identifying the correct consumable.
Payment
Payment must be made using the payment method available for the order. Customers using online bank payment should follow the instructions on our Online Bank Payment page and include the correct order reference. Orders may not be processed for dispatch until required payment has been received and matched to the relevant order.
Invoices and business orders
Customers requiring business invoicing should provide accurate billing information with the order. Ensure the business name, billing address and any relevant purchase information are correct before payment. Keep order confirmations and invoices for your own records.
Printer ink and toner compatibility
Billing an order does not confirm that a cartridge is suitable for every printer. Before purchasing, verify the exact model and cartridge number. Browse Brother, Canon, Epson and HP categories, or contact support when the compatibility information is unclear.
Shipping and delivery
Shipping is governed by the current Shipping Policy and Delivery Information. Delivery times may vary by destination, courier network, order processing and events outside the store’s control. Customers should provide complete and accurate delivery information.
Returns and refunds
Returns are handled according to the Returns Policy. Contact Inkrefill NZ before returning a product so the correct instructions can be provided. If a product is incorrect, damaged or appears faulty, provide the order details and any requested supporting information.
Compatible cartridges and printer recognition
If a printer does not recognise a compatible cartridge, do not immediately assume the product is defective. Check the cartridge number, installation, protective materials, contacts and printer messages. Our HP printer cartridge troubleshooting guide provides practical checks for HP recognition issues.
Other printing supplies
Our store also includes drum units, refillable printer ink and label tapes. Customers using label makers can browse DYMO label tapes or Brother P-Touch label tapes.
Business and customer information
For information about Inkrefill NZ, visit About Inkrefill NZ. Personal information is handled according to the Privacy Policy. Customers should keep their order details secure and contact support using the information provided by the store.
Return to the Inkrefill NZ homepage to browse printer ink, toner cartridges and related printing supplies.